Frequently Asked Questions


Can I use my insurance?

As a small private practice, the clinicians at Rosewood Integrative Counseling are not in-network with insurance.

While we appreciate the enhanced privacy and treatment flexibility that this affords our clients, we also recognize the reduced accessibility that it can create. Many therapists reserve a limited number of sliding scale spaces, based on financial need.

At the end of each month, clients will receive a statement for services rendered and paid for during the month. For insurance policies that reimburse for out-of-network providers, these statements can be submitted to insurance. Each policy is different and some will not cover out-of-network therapists. If you plan to submit statements, it is recommended that you call your insurance provider to ask about out-of-network benefits before beginning sessions.

Is there a sliding scale?

Yes! Several therapists reserve spaces for reduced rates. To inquire about options for sliding scale rates, contact your preferred therapist directly.

How can I get started?

Before scheduling your first appointment, we recommend setting up a 15-minute phone call with your potential therapist. We know how difficult it can be to make a new appointment and invest your time and money without feeling confident that it will be a good match. Setting up a phone call will allow you the chance to ask questions, while giving them the opportunity learn a bit about you.

What will my first appointment be like?

Your intake appointment will be a time for your therapist to learn about your history and what has brought you to counseling. This focused assessment will likely be longer than other appointments, in order for your therapist to better understand your presenting concerns and identify your goals for counseling.

You can expect appointments to be warm and conversational, with engaged feedback and practical goals to implement between sessions.

How often will I see my therapist?

To honor the work that you are doing and to make the most out of the time you are committing to your care, it will typically be recommended to initially schedule appointments on a weekly or bi-weekly basis. There is no requirement for the frequency of appointments. Your therapist will be able to make recommendations based on your goals.

What is the cancellation policy?

If you need to cancel or reschedule a session, we ask that you provide your therapist with at least 48 hours notice. Missing an appointment with less than 48 hours notice will incur the full fee for the session, unless you were unable to attend due to illness or emergency circumstances. In such cases, 24 hours notice will suffice to waive the fee.

In the event of illness, less than 24 hours notice will incur a fee of 50% the rate of the session (unless it is an emergency).

Cancellations must be made directly with your therapist via phone, text or e-mail.

Can I meet virtually?

Virtual appointments are available to clients living in the state of Virginia through a secure, HIPPA-compliant telehealth system.